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The Quality Innovation of the Year Competition has been arranged in Finland since 2007. Its purpose is to increase the amount and level of innovations. The competition started as a national competition of Finland but has since then been expanded to include Estonia (2010), Sweden (2011), Latvia (2012), Hungary (2013), Czech Republic (2013), Kazakhstan (2014) , Israel (2014), Basque Country (2015), Lithuania (2015), China (2016), Spain (2017) and Russia (2017).

Today the Quality Innovation of the Year Competition is truly an international event with many more countries looking to participate in the near future. The competition is arranged by Laatukeskus Excellence Finland, a national non-profit organisation dedicated to performance improvement.

Hundreds of innovators from various countries have applied into this international competition for neutral evaluation and recognition of their innovation. Certificates for the winners have been signed by the The President of the Republic of Finland since the beginning of the competition.                                                                                   

 

Number of participating innovations per year 2007-2016

 

Quality Innovation Winners 2007-2016

 

2016

CountryPrizeOrganisationInnovationDescription
Sweden

Innovation of innovations

Award winner of potential innovations

Volvo Construction EquipmentHX1 - Future Hauler Concept

A new revolutionizing concept of a future autonomous hauler. The HX1 is autonomous and uses electric propulsion. 

FinlandAward winner of business innovations (micro & startup companies)NOOA GlobalNOOA

NOOA is a SaaS platform that helps managers to lead organizational change through gamification and engagement. 

IsraelPrize winner of business innovations (micro & startup companies)Quality Line Production Technology LtdQualityLine Real-Time Manufacturing Intelligence technology ("QRMI")

Monitoring technology & Manufacturing Intelligence adapted to any existing production lines in the electronics Industry to improve manufacturing line yield, reduce manufacturing costs and increase efficiency.

IsraelAward winner of business innovations (SME companies)AccuBeat LtdTIME FIREWALL

An innovative device that enables detection of spoofing attacks and provides secure synchronization time from GPS receivers. The device provides for protection of the timing signal from GPS from these hazards.

HungaryPrize winner of business innovations (SME companies)DAK Steel Construction Ltd.

Innovative Hungarian products in the field of road safety

A competitive, light, but also safe steel road restraint system family, which is compatible with the existing ones the country. The focus in the development was on simplicity, less elements, simple installation and maintenance, which altogether allow a low-cost operation.
Czech RepublicAward winner of business innovations (large companies)SKODA JS, a.s.Neutron flux sensors and/or thermocouples disposal device

The device's purpose is to extract and dispose of non-functional channels of neutron flux sensors and thermocouples from nuclear reactor protection tubes block.

FinlandPrize winner of business innovations (large companies)Metsä Fibre Oy"The Mills of the Future" operational model

A new operating model for production. It is based on shared leadership and self-directed teams, and it promotes a customer-oriented approach within the production organization.

FinlandAward winner of public sector servicesCity of Espoo“Ropsu” robot, Espoo’s first digital home care worker

The home care project explores the use of a software robot for replacing human labor. Based on the project results, a decision will be made on the use of digital workers in routine operations that require precision.

IsraelPrize winner of public sector servicesBezeq"Smart Places"- Smart Urban Management Framework

Smart Places is an innovative solution for state-of-the-art urban management of the various municipal services, aimed at improving service to residents. 

Basque CountryPrize winner of potential innovationsHospital Santiago (OSAKIDETZA)Kit for positron emission tomography (PET) image-guided biopsy

This device allows the needle to be guided accurately during the PET-guided biopsy process. The system comprises a stereotactic frame and software, which virtualizes the position of the needle, thus allowing the biopsy to be performed.

IsraelAward winner of social and health care innovationsNovellusDXFunctional Annotation for Cancer Treatment (FACT)

A novel cell-based cancer diagnostic platform to support clinical decisions in the cancer care process platform. The product is an assay which identifies known and unknown active gene mutations as well as their response to drugs, and thus can provide functional information to physicians for treatment options.

Basque CountryPrize winner of social and health care innovationsFEKOOR Coordinating Federation for Persons with Functional and Organic Disabilities of BizkaiaFEKOOR-ETXEGOKI Social and technological innovation in the support system for persons with disabilities

Apartments for people with physical incapacity with a personalized support system, automated technology and environmental control, for the promotion of personal autonomy and social inclusion.

LithuaniaPrize winner of social and health care innovationsRepublican Vilnius University HospitalThe development of “green line service” for acute stroke patients and its implementation daily practice

Green line service allows to start acute stroke patients’ treatment with minimal in-hospital delay and it is first and very important step to improve the quality of acute stroke patients service.

FinlandAward winner of education sector innovationsCity of EspooSchool as a Service experiment - general upper secondary education on the Aalto University Campus

Creating new kinds of learning conditions – not school as a building. The flexible learning spaces are located on the university campus, where learning takes place interactively by sharing resources.

EstoniaPrize winner of education sector innovationsYFU Estonia NGOSmart YFU (Nutikas YFU)

“Nutikas YFU” is a tool to map volunteers’ competences, their job and work opportunities within YFU Estonia and their expectations to value and enrich the diversity of volunteers to be more aware of their skills and knowledge.

LatviaPrize winner of education sector innovationsLatvian Judicial Training CentreTailored made In-house software program “Training information system”

Training Information System (TIS) is a software to optimize registration for seminars, provide immediate electronic evaluation for seminars, serve as a library of audio and video recorded training sessions and other training materials, ensure collection and analysis of necessary data of attendance for the reporting purposes and serve a planning tool for administrative purposes of the LJTC.

ChinaAward winner of responsible & renewable innovationsBeijing Research Institute of Precision Mechatronics and ControlsA 6 DOF (Degree Of Freedom) robotic arm with high accuracy to clean up space debris

The development of a high accuracy, 6 DOF robotic arm, which based on digital design system and advanced simulation tools, is designed to clean up space debris in the earth orbit.

HungaryPrize winner of responsible & renewable innovationsHungaroControl Pte. Ltd. Co.Hungarian Free Route AirspaceIn accordance with the contents of its Social Responsibility Programme with maximum consideration given to environment protection aspects, HungaroControl Pte. Ltd. Co. was the first in Europe to design and introduce in its entire en-route airspace the use of airspace free of fixed routes, as technological innovation.

2015

CountryPrizeOrganisationInnovationDescription
Israel

Innovation of innovations

Award winner in category of micro enterprises

AutoAgronom Israel LtdAutonomous irrigation controllerAn advanced and unique controller which governs autonomously the irrigation and fertigation of crops. As the proprietary algorithm and sensors refer to plants root zone’s oxygen availability, it provides for the optimal quantity and timing of irrigation and fertigation and so it generates savings of around 50% in water and fertilizers while increasing yields.
FinlandPrize winner in category of micro enterprisesDust Shelter OyDust Shelter product familyReusable dust shelters for construction sites. Cost effective solution for controlling construction dust and emissions and protecting the environment. Fulfills EU directive concerning dust and emissions control and protection during construction.
HungaryAward winner in category of Small and Medium sized Enterprisesevopro Bus Kft.MODULO, innovative concept for urban and suburban transportationMODULO electric bus family is based on glass-fibre composite technology, have integral body and frame with modular size and drivetrain. The body is built of ring-like modules, and the vehicle's capacity can be modified by increasing the number of modules. 
FinlandPrize winner in category of Small and Medium sized EnterprisesInfrakit Oy Infrakit cloud platform

With Infrakit cloud platform road and rail construction becomes digital, real-time and efficient. We replace the traditional manual quality control and reporting methods that come with great costs. 

Spain, Basque CountryAward winner in category of Large companiesSORALUCE S.COOP. DAS system (Dynamics Active Stabilizer)A device integrated into a machine tool ram that makes possible to increase the power for cutting conditions in the machining processes, through the improvement of the machine’s dynamic rigidity.
SwedenPrize winner in category of Large companiesVolvo Car Customer Service Employee Engagement Concept – EECInspire and align all people & teams to contribute to the company “WHY”/purpose through their local expertise/skill, aiming their full potential by turning talents into strengths for individualized, unique and sustainable SUCCESS, taking the company to world class. 
HungaryAward winner in category of Public sector and nonprofit organizationsAlsomocsolad Local Council"RIGAC" as the support tool for the "Our future is in our own hands" economic development programmeAlsomocsolad, a small under-developed village in Hungary, created and issued in 2013 a local currency called RIGAC for its own district to revitalize local economy and lift local people out of a state of helplessness.
EstoniaPrize winner in category of Public sector and nonprofit organizationsIT and Development Centre, Ministry of the InteriorTransboundary water bodyTransboundary water body is a web application for fisherman and Transboundary water visitors. With the application fisherman and others can register to Transboundary water more comfortably and faster. This application also has saved about 80 hours of time of the border guards (phone calls has reduced) and this time can be used to patrol borders instead.
IsraelAward winner in category of Potential innovationsNewCO2Fuels (NCF) Ltd.CO2 emission reduction and utilization systemsCO2 (Green House Gas) emission abatement systems that effectively convert the CO2 to profitable, clean and useful fuels/chemicals using renewable energy sources.
KazakhstanPrize winner in category of Potential innovationsKazakh State Women’s Teacher Training UniversityDevelopment and creating birotor micro-Hydro Power PlantThis power plant is able to transform any low capacity power into nominal power due to its bi-rotor work principles and is suitable in isolated or decentralized rural regions
Spain, Basque CountryAward winner in category of Social and health care sectorFundación Centro de Tecnologías de Interacción Visual y Comunicaciones Vicomtech-IK4Software for computer-assisted 3D endovascular planning for aortic aneurysms based on image analysisEndovascular (abdominal) aortic aneurysm repair (EVAR) device planning tool through accurate quantification based on image analysis, optimizing workflows and reducing EVAR-related complications.
SwedenPrize winner in category of Social and health care sectorKost, Landstinget VästmanlandPatient food for the future - 28–dish á la carte menuAn à la carte menu which gives our hospital patients 28 different food dishes to choose from each mealtime. The system provides more satisfied customers as it provides them with more freedom of choice, and reduces costs as a result of a new, unique preparation and logistics process
FinlandAward winner in category of Education sectorInnofactor OyjInnofactor Skilli – Tools for Modern LearningInnofactor Skilli is a tool for analyzing learning. Its product development is strongly based on pedagogical research data. The goal is to double the learning results and enable meaningful teaching with limited resources.
LithuaniaPrize winner in category of Education sectorVerslo poligonas, LSCUsing of fast teaching and learning principles in educationMethodology of fast teaching principles which let us memorize new things and form new skills in short-term with big effectiveness and economic benefits.

 

2014

Country Series Organisation Innovation Description
Czech republic Potential innovations BIOUHEL.CZ s.r.o Carbonization of biologically degradable materials using a waste heat.  The carbonization technology is used to process the biologically degradable materials of the organic origin using a low temperature pyrolysis process, while a process gas and carbon residuum are produced.
Czech republic Public sector and nonprofit organizations Pilsen City Transport Company Charging of Pilsen Card using an Automated Teller Machine Automated teller machines have been modified in the Pilsen region so they can be used as self-service machines to top up Pilsen Cards with long-term prepaid tickets and electronic money.
Estonia Microenterprises Cybernetica AS Sharemind A data processing system capable of performing computations on input data without compromising its privacy.
Estonia Potential innovations Flydog Solutions OÜ FlyBox + SensorNest  Sensor network management system, for simplifying and implementing data collection with multi-vendor sensor integration via innovative hardware and software.
Finland Large companies Konecranes Oyj AGILON® material management system Agilon® frees up time from material and material data handling in a production environment and logistic chain.
Finland Microenterprises Sharper Shape Oy Next Eagle Next Eagle® by Sharper Shape is the world’s first automatic asset inspection solution utilizing unmanned aerial vehicles.
Finland Potential innovations Haaga-Helia University of applied sciences Sales culture development tool HH6K A new tool for evaluating an organization's sales culture that combines the organization's self-assessment, an external assessment and developmental dialogue in a rapid and flexible manner.
Finland Potential responsible innovations LED Suutari Oy UV-LED-based products UV-LED-based products for disinfection, skincare incl. treatment of psoriasis, air and water purification.
Finland Public sector and nonprofit organizations City of Espoo "Konsti" family support Konsti family support is a concept and a team that focuses to help a family when one or more of family members are going through difficult time.
Finland Responsible innovations Medixine Oy Medixine Health Guard A comprehensive service and product concept for the home monitoring of chronic diseases.
Finland Small and medium sized enterprises Sunit Oy Traffic supervision and registration plate identification system. The system facilitates and speeds up police work by automatically distinguishing vehicles which should not be in traffic or have issues relating to general safety.
Hungary Microenterprises Kodolanyi Janos University for Applied Sciences PIQ & LEAD™ Higher Education Model. A new education model using business methods and techniques, with employment focused modules structure, innovative pedagogies, development of up-to-date content according to regional and national needs, and institution mission.
Hungary Public sector and nonprofit organizations G&G and Companion Ltd Facade scaffolding with vertically moveable working level.  
Israel Innovation of Innovations VoiceItt TalkItt Innovative speach recognition solution, Israel. TalkItt is an innovative speech recognition software solution that enables those with speech impairments to speak and be understood.
Israel Large companies Amdocs BEAT - Innovative Telco testing framework. A proprietary and innovative framework, which consolidates Amdocs Testing globally distributed knowledge, methodology, tools, and data analytics in a centralized location on the cloud.
Israel Potential innovations VoiceItt TalkItt Innovative speach recognition solution, Israel. TalkItt is an innovative speech recognition software solution that enables those with speech impairments to speak and be understood.
Kazakhstan Potential innovations National Scientific Research Medical Center High Intensive Focused Ultrasound HIFU - therapy is non-invasive technology, thereby significantly reducing the need for consumables used in traditional surgery and as stated above, is significantly reduced hospital stay.
Sweden Large companies Volvo Trucks I-Shift Dual Clutch The world's first commercially produced gearbox with dual clutch for heavy vehicles. I-Shift Dual Clutch offers better traction, higher average speed and more comfort for the driver and cargo.
Sweden Public sector and nonprofit organizations Södra Älvsborg Hospital Green Cross A visual indicator for a frontline personnel in the hospital for daily identifications of avoidable patient safety risks and accidents.

 

2013

Country Series Organisation Innovation Description
Czech republic Small and medium sized enterprises Europ Assistance s.r.o. WebInvoicing system for the Europ Assistance supplier chain in the sphere of assistance services. WebInvoicing essentially changed the way the electronic invoicing is communicated from suppliers towards Europ Assistance.
Estonia Potential innovations GreenBead OÜ Reusable laundry agent. GreenBead is developing the technological concept for the first reusable biological laundry agent in the world.
Estonia Small and medium sized enterprises Icosagen OÜ Golden Egg Technology. Icosagen has developed innovative methodology “Golden Egg Technology” for generation of polyclonal antibodies using domestic chicken as test-animal. 
Finland Innovation of Innovations Stick Tech Ltd everX Posterior Reinforcing fibre material for dental repair.
Finland Large companies Ponsse Plc The Scorpion Harvester A harvester with a novel structure to improve the driver's ergonomy and the machine's working efficiency.
Finland Large companies Metsä Fibre Oy Botnia NordicPlus An innovative softwood pulp made using a polysulphide cooking process creates added value for clients.
Finland Microenterprises Stick Tech Ltd everX Posterior Reinforcing fibre material for dental repair.
Finland Public sector and nonprofit organizations The Finnish Forest Centre Metsään.fi Makes information on proprietary forests readily available on a service online.
Finland Responsible innovations City of Espoo, Espoo cityplanningcentre Energy Information Service A web service in which users such as a resident of Espoo, a building superintendent, a renewable energy device supplier, a property owner or a property investor may compare the costs and production possibilities between different energy forms.
Finland Small and medium sized enterprises Lymed Oy Lymed 3D Sense The treatment of a sensory integration disorder in athletes and animals with the aid of medico-technical support garments. 
Hungary Microenterprises G&G and Companions Ltd Inspection of the elements of the prefabricated, constructional metal scaffolding system. Inspection of the elements of the prefabricated, constructional metal scaffolding system. 
Hungary Small and medium sized enterprises Unicomp Informatikai Kft. GRAINPATROL grain probe GrainPatrol provides a solution to follow the conditions of the stored grain after harvesting.
Latvia Microenterprises Z2B Ltd. Lude - design with good karma In ageing society and taking into account regime change impact on pension system in Latvia, social enterprise Lude has decided to employ only senior citizens as its staff.
Latvia Microenterprises Trakais Rotors Ltd. Crazy Roller MTN and H2O Innovative attraction device improved model to reduce the impact on the environment and increase users safety.
Latvia Public sector and nonprofit organizations State Limited Liability Company “Latvijas Vēstnesis” Likumi.lv – Latvian Legislation Portal Modern, user-friendly site based on simple and clear structure of the information that is providing also advanced functionality addressing needs and requirements of professional users.
Sweden Large companies Volvo Car Customer Service Lean Knowledge Intensive & Staff Innovative Team Production System Volvo Car Customer Service Lean Knowledge Intensive Staff Innovative Team Production System 
Sweden Microenterprises SSK i Uppsala AB Hoppet Cognitive and behavior training in real life, an evaluated treatment method  for youths with social problems.
Sweden Potential innovations Volvo Trucks Co Volvo Dynamic Steering The Volvo Dynamic steering is a patented electronic-hydraulic truck steering system, making it possible for the driver to steer a truck more safely and without physical efforts. 
Sweden Public sector and nonprofit organizations Barn och ungdomspsykiatrin i Uppsala Intensive Contextual Treatment of self harming behavior Barn och ungdomspsykiatrin (BUP) i Uppsala, ICT– Intensive Contextual Treatment of self harming behavior.
Sweden Small and medium sized enterprises Förskoleteamet Helianthus Preschools on wheels Preschool on wheels is a kindergarten bus with its own kitchen, toilet, same features found in a preschool.

 

2012

Country Series Organisation Innovation Description
Estonia Enteprises Molcode Ltd REACH QSAR Service as a legally compliant alternative to animal testing
Estonia Innovation of Innovations Estonian Academy of Security Sciences Enhanced innovative interactive training service supported by a virtual environment Enhanced innovative interactive training service supported by a virtual environment
Estonia Public sector and nonprofit organizations Estonian Academy of Security Sciences Enhanced innovative interactive training service supported by a virtual environment Enhanced innovative interactive training service supported by a virtual environment
Finland Honorable mention MEK – Matkailun edistämiskeskus Revontulet viraalikampanja  
Finland Honorable mention Savonlinnan Oopperajuhlat Free Will Maailman ensimmäinen yhteisöooppera, jonka tekemisestä vastasi Opera by You –internetyhteisö.
Finland Large companies Metsä Fibre Oy Botnia FOX Uusia mahdollisuuksia avaava menetelmä sellun laadun mittaamiseen
Finland Microenterprises Codespace DiveMax Innograafinen sukellusten suunnittelusovellus 
Finland Potential innovations MotoCut Oy Katkaisukoura Menetelmä betonipaalun katkaisuun
Finland Public sector and nonprofit organizations The City of Espoo Lonkkaliukumäki Lonkkamurtumapotilaan laadultaan parempi, nopeampi ja kustannustehokkaampi hoitamistapa
Finland Responsible innovations Ruukki Metals Oy Cr6+ Vapaa maalipinnoitettu teräsohutlevy 
Finland Responsible innovations Uniqoteq Oy Qsurf Tekee mistä tahansa televisiosta älyllisen internet –päätteen.
Finland Small and medium sized enterprises QPR Software Oyj QPR ProcessAnalyzer  
Latvia Enteprises GRANDEG SIA Pellet- and biomass-fired heating boiler Pellet- and biomass-fired heating boiler
Latvia Public sector and nonprofit organizations State Agency of Medicines of Latvia The Map of Latvian Pharmacies Provides diversified information that includes addresses, opening hours and available medications
Sweden Large companies Volvo Construction Equipment New business model New business model enabling the transfer of new environmental technology to third-party manufactured products
Sweden Potential innovations Appva AB Medication and care support system Medication and care support system
Sweden Public sector and nonprofit organizations Municipality of Upplands Väsby Väsby Labs Innovation in social and urban planning
Sweden Small and medium sized enterprises Natur&Kultur The Isle of Qnodds Comprehensive teaching material designed for iPads and developed for the Swedish curriculum

 

2011

Country Series Organisation Innovation Description
Estonia Enteprises Wihtla OÜ ELS Excellence Real time customer satisfaction survey system for Estonian Post. An electronic tool which helps and speeds up daily surveys, getting results and taking corrective steps.
Estonia Public sector and nonprofit organizations Estonian Tax and Customs Board Customer-specific prepayment account An account that can be used to pay all taxes and payment with one payment. This helps save time and bank charges. 
Estonia Public sector and nonprofit organizations Estonian Health Insurance Fund Digital prescribing of medicines in Estonia Digital prescribing of medicines in Estonia
Finland Honorable mention Helena Häkkinen and Anu Miettinen Helpline for Boys Experts offer professional help to boys for free. The ever-growing popularity is an indication of the need. The service receives annually over 100,000 calls.
Finland Large companies Digia Plc www.oiko.fi Service for controlling mobile work. Advanced electronic tools help coordinate jobs and invoicing.
Finland Microenterprises Team Action Zone Oy TAZ outdoor games To encourage girls, boys, women and men to exercise - Electronic tools are used for example by Flaghunt which combines the best parts of hide and seek, orienteering and mock fights.
Finland Potential innovations Meclimb Mec Carver Helps to remove deadfall trees from on top of power lines at a safe distance without cutting the voltage.
Finland Public sector and nonprofit organizations Health centres in Helsinki Health Card Helsinki This electronic service comprises of a health card, health screening and health coaching. It helps an organisation offering health services to offer preventive and screening services in a way that supports independent health promotion for the people of Helsinki.
Finland Small and medium sized enterprises Rovio Entertainment Ltd Developing, commercialisation and marketing of the Angry Birds game The game has been downloaded almost 500 million times. There is a game-related movie, comic and other merchandise. Along with the game development, commercialisation and marketing have been very successful.
Sweden Large companies AFA Försäkring Proactive customer service in social media n contrast to other insurance companies, AFA Försäkring strives to ensure that everyone entitled to compensation is aware of the matter. Modern ways to use social media are the latest tools to put this into practice.
Sweden Microenterprises ES Equipment AB S-CUT Emergency Cutting Tool A tool to remove the clothes from an injured person in emergencies. It is quicker than scissors or a knife. Removing the clothes is often the first procedure in order to deal with injuries. The tool is also very useful in chemical accidents. It is used in ambulances, by fire departments, police (for example the FBI in the USA) and armies in several countries.
Sweden Potential innovations Lidköping Hospital New operating room management By reducing the number of operating rooms and making their functions more efficient, patient safety, customer satisfaction and efficiency can be improved by approximately 20%. 

 

2010

Country Series Organisation Innovation Description
Estonia Honorable mention Competence Centre for Cancer Research Ltd Complex service of oncogenetic consultations and testing  
Estonia Microenterprises Feanor OU Pinetree solid carbide cutters Pinetree solid carbide cutters with three cutting edges and through coolant
Estonia Small and medium sized enterprises Bio-Competence Centre of Healthy Dairy Products LLC Lactobacillus planatrum TENSIA Usable as adjunct starter in functional food
Finland Large companies Kemppi Oy Kemppi Datastore Welding equipment customization
Finland Large companies Tallink Silja Oy Silja Line 1000 product developers  
Finland Microenterprises CWP Coloured Wood Products Oy Through colour water-soluble wood dyes  
Finland Potential innovations The Finnish Meteorological Institute Electric solar wind sail Concept for fast and cost efficient spacve travel
Finland Public sector and nonprofit organizations National land Survey of Finland Paikkatietoikkuna - Finnish Geoportal Transparent spatial map data overlays
Finland Small and medium sized enterprises Vahanen Oy PutkiremonttiPlus Service Model  

 

2009

Country Series Organisation Innovation Description
Finland Large companies STX Finland Oy The Oasis of the Seas Design and construction of the world's largest cruise ship, the Oasis of the Seas.
Finland Microenterprises Luontoportti Oy Luontoportti.fi The web site www.luontoportti.fi, which helps users to identify species of wild flora and fauna.
Finland Public sector and nonprofit organizations City of Helsinki Youth Department Netari The web-based youth work service "Netari", which provides a platform for connecting with young people that is already in use in 23 Finnish municipalities. 
Finland Small and medium sized enterprises Proactum Oy A new business concept A new kind of business concept based on combining free source codes and tailored software.

 

2008

Country Series Organisation Innovation Description
Finland Large companies Metso Corporation The PowerDry Plus air dryer For drying coated paper and board.
Finland Public sector and nonprofit organizations Helsinki City Library Library 10 Public premises in the city where people can meet, create cultural works of art and present them.
Finland Public sector and nonprofit organizations National Board of Patents and Registration of Finland The Bylaw Template An electronic service that represents the core of an electronic package for founding an association.
Finland Small and medium sized enterprises Kaleva Travel Oy  A virtual work concept A virtual work concept for the provision of high-quality customer service.

 

2007

Country Series Organisation Innovation Description
Finland Large companies Outotec Oy An innovative new method of extracting copper from ore.  
Finland Public sector and nonprofit organizations City of Lahti Oral health care Interactive time and customer relationship management in oral health care, i.e. a new way of utilising the Internet and SMS messaging to shorten queues.
Finland Small and medium sized enterprises Smartum Oy Sports vouchers